A Fresh Start

Dear Sirs,

Please find enclosed a cheque for £9.75 for cleaning the windows at my father’s house on 15th July.

I feel I should also take this opportunity to apologise for any distress caused to the staff member who cleaned the upstairs windows.

Had I known that your staff make routine calls on Saturday mornings and that my father’s house’s windows were due to be cleaned this morning then I would, of course, have taken suitable precautions such as drawing the curtains in the bedroom, sleeping beneath the sheet and/or wearing some sort of nightwear.

I would commend your staff member on his use of language during and immediately after his fall (”Oh my giddy aunt!” being a perfect exclamation in an area where small children might overhear). It is a pity that he was unable to continue in this vein - I’m sure I heard rather more colourful language coming from below the window as his colleague took over the task (by which time I was safely beneath bedding, I hasten to add).

I hope your staff member’s ankle was not too badly bruised and that his injury did not curtail his work for the remainder of the day. I am grateful that further embarrassment on all sides was avoided by your operatives then stuffing an invoice through the letterbox and driving away at speed rather than waiting to be paid in cash.

Yours faithfully,

Em3